Top 5 Questions to Ask Property Managers in Moncton
Understanding the Role of a Property Manager
When considering hiring a property manager in Moncton, it's crucial to understand the scope of their responsibilities. A property manager is tasked with handling the day-to-day operations of rental properties, which can include everything from tenant relations to maintenance and rent collection. Gaining clarity on what services are included in their fee structure can help you make an informed decision.

What Services Are Included?
The first question to ask a potential property manager is about the specific services they offer. This can vary significantly between companies, so it's important to know whether they handle tenant screening, lease agreements, maintenance requests, and financial reporting. Some property managers may offer a comprehensive package, while others might provide services à la carte.
How Do You Handle Maintenance and Repairs?
Property maintenance is a critical aspect of managing rental properties. Ask the property manager how they handle maintenance requests and repairs. Do they have a dedicated team, or do they rely on external contractors? Understanding their protocol for urgent repairs and the typical turnaround time can give you peace of mind knowing your property will be well-maintained.

Tenant Screening and Relations
Ensuring your property is rented to reliable tenants is key to a successful real estate investment. Therefore, asking about their tenant screening process is essential. A thorough screening process typically includes credit checks, background checks, and references from previous landlords.
What Is Your Tenant Screening Process?
Inquire about how the property manager screens potential tenants. A robust screening process can minimize the risk of renting to unreliable tenants and help maintain a harmonious living environment within your property. It's also worth asking how they handle tenant disputes or issues that may arise during the lease term.

Fees and Financial Management
Understanding the fee structure of a property management company is crucial. Some companies charge a flat rate, while others take a percentage of the monthly rent. Additionally, it's important to ask about any extra fees for services like advertising or evictions.
How Are Financial Reports Managed?
Another key question is about financial reporting. Clear and accurate financial reports are essential for tracking your investment's performance. Ask how often they provide these reports and what information is included. This typically covers income, expenses, and any maintenance costs incurred.
Communication and Availability
Effective communication is vital in managing rental properties. It's important to ask about their preferred method of communication and their availability. Knowing whether you can reach them via phone, email, or a dedicated online portal—and during what hours—will help set expectations for your working relationship.
How Do You Communicate with Owners?
Understanding how the property manager communicates with you as the property owner is essential. Consistent updates and transparency are key factors that can influence the success of your rental property investment. Ensure that the communication style aligns with your preferences and needs.
- Services Offered: What specific services does the property manager provide?
- Maintenance Handling: How do they manage maintenance requests and repairs?
- Tenant Screening: What process do they use to screen potential tenants?
- Fee Structure: How are fees structured, and are there any additional costs?
- Communication Methods: What are their preferred communication methods with property owners?
By asking these questions, you'll be better positioned to find a reliable and effective property manager in Moncton who meets your needs and helps ensure your rental properties are managed successfully.